Privacy Policy
At R-One Power, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect information when you:
- Request a quotation or consultation
- Book a site inspection
- Contact us via phone, email, or messaging platforms
- Fill out forms on our website
- Subscribe to updates or newsletters
Collected data may include:
- Full name
- Email address
- Contact number
- Property location
- Electricity usage details
- Rooftop specifications
- Property images (only with your consent)
2. Purpose of Data Collection
Our services are available across India for residential, commercial, and industrial clients. Design suitable solar solutions and provide accurate pricing
- Perform site analysis and feasibility checks
- Process installation requests
- Keep you informed about project progress
- Handle approvals and subsidy-related processes
- Provide maintenance and support services
- Share important updates regarding solar schemes and policies
- Enhance our services and user experience
3. Data Sharing Policy
We respect your privacy and do not sell your data.
Your information may be shared with:
- Government Bodies: For approvals, net metering, and subsidy processing
- Service Providers: Vendors, logistics teams, and installation partners
- Financial Partners: If you apply for loans or financing options
- Legal Authorities: When required under applicable laws
4. Data Protection Measures
We take appropriate steps to secure your information, including:
- Encrypted communication channels
- Secure data storage systems
- Restricted access to sensitive information
5. Data Retention
Your information is stored only as long as required to:
- Complete your project
- Maintain warranty and service records
- Comply with legal requirements
6. Your Rights
You have the right to:
- Access your stored personal data
- Request updates or corrections
- Ask for deletion (subject to legal limits)
- Opt out of promotional communications
- Withdraw consent for specific data usage
To exercise your rights, contact us using the details below.
7. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website performance
- Personalize content
You can manage or disable cookies through your browser settings.
8. External Links
Our website may include links to third-party platforms. We are not responsible for their privacy practices, so please review their policies separately.
9. Children’s Privacy
Our services are not intended for individuals below 18 years of age. We do not knowingly collect data from minors.
10. Policy Updates
This Privacy Policy may be revised periodically. Changes will be reflected with an updated date at the top of this page.